Ruby Fortune

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The Ruby Fortune online casino has been around since 2009, using the Microgaming software to provide hundreds of slot machines, dozens of table games and much more to their customers. As we have said before, the availability of software like Microgaming, and of companies that can handle all financial transactions for you, makes running an online casino a breeze. Despite this, many companies get it wrong. Ruby Fortune isn’t quite one of those companies, but whilst they did get a lot of the basics right, they are far from perfect, as we will find out.

Ruby Fortune: The Benefits

The download client on the Ruby Fortune casino is simply brilliant. It uses Microgaming, which is by far our favorite gaming software due to the vast selection of slot machines, but the way it tweaks this to its own means is impressive. One of the ways it does this is through the “Expert Mode” which is geared towards those who considered themselves experienced when it comes to slot machines, and comes with some extra features such as Auto-Hold.

The deposit bonus is also great. It is not the best we have seen, but it is definitely worth a look. It changes all of the time, but it’s always competitive and usually up there with the best of them.

The loyalty bonus is also great, offering a %0.01 return on your bets initially, before increasing at a later date. High rollers can actually expect to earn a lot more than that, but even for small-time players this initial amount is sure to return a decent amount over time.

As far as banking options go, there are plenty to choose from, with everything from credit cards and debit cards, to web wallets, bank transfers and more. In truth, this is something that we would expect from all big casinos and trusted brands, as it isn’t difficult to set up such providers and any casino that doesn’t do so is blatantly ignoring the needs of their customers and intentionally shortening their reach. We have withdrawn winnings using several methods from Ruby Fortune, and we didn’t have a issue with any of them.

Ruby Fortune: The Downsides

One of the downsides that doesn’t effect us and most of our readers, is the fact that Ruby fortune no longer accepts UK players, they don’t even allow them on the site anymore. We know this as a friend of the site is based in the UK, but we have it on good authority that this is not something that will be rolled out elsewhere and is purely because of a change in the UK laws, so Canadians and others need not worry that they will be next.

A downside that might effect everyone is the fact that Ruby Fortune doesn’t have the best reputation when it comes to customer service, possibly because of outsourced call centers and works who don’t really know the service they are supposed to represent. We experienced a little of this ourselves and can vouch for it, but when it comes to big issues, they seem to be on the ball, and that’s what matters.

Another downside is that there is a weekly cashout limit. It is a limit that won’t effect many players as it is $4,000, and few will ever win that much, but if you do happen to hit one of the big jackpots then this means you can only pay yourself a maximum of $4,000 a week from that jackpot. Ruby Fortune also lacks a Live Dealer option which has become very popular on modern online casinos, but in truth we don’t really use Live Dealer games so we can’t argue about that, although it will annoy some people.

Other than that, we didn’t find many things wrong with the Ruby Fortune online casino, and this is why we were able to score it 7.5 out of 10, as summarized below.

Ruby Fortune Rating: 8.5/10

There is little wrong with this casino. It is not the most established brand, but if you like to switch between many different casinos, taking advantage of deposit bonuses, then by all means include Ruby Fortune on your journey. The fact that they are a licensed and respected casino, and that they use the Microgaming software, should be enough to push you in their direction, with the poor customer service and strict withdrawal limit the only things likely to push you away.

Ruby Fortune used to accept players from the United States, and whilst that is no longer the case, players from Canada, and many other countries, are free to join up and play legally. This is not an online casino that stands out, but it has great promotions, a great loyalty scheme and some very solid software, and in a world of terrible online casinos that alone is enough to make the Ruby Fortune casino more than worth your while.