Comparing the Comps of Walk-In and Log-In Casino

Land-Based vs. Online Casino Loyalty Programs Compared

Comp Comparison: Land-Based vs. Online Casino Loyalty Programs

Walk into any casino, and if you aren’t already brandishing a rewards card, you’ll be urged to sign up for whatever player’s club program they have on offer. Logging into an online casino comes with the same consideration. You’ll either be signed up for the rewards plan automatically, or strongly encouraged to join.

These programs are designed with several purposes in mind, benefiting both the players and the casinos. Players receive various types of rewards base don their game play, and casinos are able to collect all sorts of marketing data to better their game selection. They are also able to design targeted promotions for individual members based on their past gaming history. Realistically, it’s a win-win for everyone.

Land-based casinos tend to deliver very similar rewards packages as their fellow land-based rivals. Likewise, online casinos mimic their internet competitors in most ways. However, there are significant differences between the way walk-in and log-in casinos reward their loyal players.

Land-Based vs. Online Casino Loyalty Programs

To answer the most obvious question – Which is more rewarding? – I’ll start by saying the land-based variety are a lot more versatile. You may be offered anything from free credits, to free food, to free hotel rooms. Online casinos are more conservative, delivering bonus credits more than anything else. Then again, the amount of bonus credits from online casinos greatly outweighs the number of free credits any land-based establishment would be willing to offer.

So which is best? It honestly depends on what you want out of your experience. Check out the comp comparisons below and decide for yourself which would benefit you the most.

Free Bonus Credits

This is where online casinos shine. They have consistent bonus promotions to take advantage of. Whether you’re high-rolling VIP or not, you’ll get regular deposit bonus offers. On top of that, you’ll earn comp points for every dollar you wager. Those comps convert back to cash at a rate of $1 per 1,000 points. Higher VIP levels usually get an accelerated points rate of up to +25%.

Land-based casinos will offer small bonuses every once in a while, but unless you’re an upper echelon VIP member, don’t expect too much. Land-based casinos prefer to deliver their comps in the form of goods and services, as opposed to free bets or cash.

Comped Goods & Services

At a land-based casino, comps are most often provided as free goods and services, such as free beverages and meal vouchers, or tickets to a live show. If you’re spending enough money, the casino might put you up in their hotel. Their biggest spenders may be offered everything from limo rides to shuttle service via the casino’s private jet.

It’s rare for an online casino to supply physical goods or services. They do not host restaurants, hotel chains or concerts. However, some have been known to promote real-life experiences, such as Caribbean cruises, Vegas getaways, etc. Some have been known to allow players to trade comps for physical merchandise, like electronics or apparel. Again, these are rare perks, but it has been done before.

Ask and Ye Shall Receive

Walk-in casino guests have more leverage here. You can approach the concierge desk and request pretty much anything. The more you play – and more importantly, the higher your wagers – the more likely you are to receive exceptional requests. But in general, casino hosts are paid to keep guests happy. Asking for a free meal might only get you a free drink, but that’s still a free drink. Or, you may get that meal. You’ll never know if you don’t ask.

Online casino loyalty programs offer their highest level VIPs a dedicated account manager. You can ask this person for anything you want, just like in a land-based casino. Again, your request may or may not be fulfilled, but it doesn’t hurt to ask. You won’t likely be given anything substantial, like plane tickets or hotel stays. More realistic requests would be a refined bonus offer or faster withdrawal times.

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